Skyline > Running Events

Since it was introduced in 1981, The London Marathon has proved to be an excellent fundraising tool for UK charities with over 32,000 runners raising £24M last year. However, the cost of this fundraising opportunity is a large amount of administration both in terms of the constant customer care participants require as well as the immense administration needed to meet all the London Marathon paperwork deadlines.

In response to this and a number of requests from our clients, Skyline have launched our London Marathon Administration Service for 2006. This comprehensive service provides all administration support including liaising with participants and handling all paperwork leaving you to concentrate on the important task of finding participants to run on your behalf.

Whether it’s Own Place runners or those benefiting from your Golden Bond entries, Skyline can take care of the entire administration involved in the London Marathon. The table below shows some of the services we can supply which will ensure you can benefit from this highly effective fundraising event without becoming submerged in its time-consuming administration.

NB This service is also available to other Marathons across the UK and overseas.

Inbound Call Handling

> All calls answered in your charity’s name
> Taking live calls between 09:00-18:00 Monday to Thursday, 10:00 to 17:00 on Fridays
> Dedicated Voicemail out of hours
> Information packs sent same day
> Weekly enquiry reports provided including source details for your own marketing analysis

Customer Care

> Deal with all ad-hoc participant enquiries and correspondence at all times
> Deal with all registration forms and bank any registration fees into nominated charity account
> Send ‘acceptance’ letters and supporting literature to accepted runners and ‘rejection’ letters to rejected runners
> Receive runners’ London Marathon entry forms and forward to the London Marathon
> Support call to check on training and fundraising progress
> Send out final confirmation to runners including post-event party invites, and t-shirts etc.
> Send post-event thankyou letter and sponsorship reminder letter
> Chase outstanding sponsorship money and bank into charity account

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